Shipping Policy

Last updated: May 2026

Free Worldwide Shipping

We offer FREE shipping on all orders — no minimum required.

Processing Time

Orders are processed within 1–2 business days. Order before 5:00 PM CET on a business day and we ship the same day.

Estimated Delivery Times

• Netherlands & Belgium: 2–4 business days
• Rest of EU: 3–7 business days
• UK: 5–8 business days
• USA & Canada: 7–12 business days
• Rest of world: 10–18 business days

Order Tracking

You receive a tracking number and link as soon as your order ships.

Lost or Delayed Packages

If no tracking updates for 7+ business days, contact us. We will investigate and arrange a replacement or refund if confirmed lost.

Wrong Address

Returned packages due to incorrect addresses require re-shipment payment.

International Customs & Duties

For orders outside the EU you may be responsible for import duties, taxes, and fees imposed by your country.

Returns

See our Return & Refund Policy for our 30-day money-back guarantee.

Contact

Email: support@lomio.store.